+91 9835204300

We at "Online Paradise Group" deliver the best in class products and services to our customers. However, the shipping of the products is subjected to the following process:

1.  Invoicing and Delivery

1.1. As per the Indian Tax Regulations, all the products shall be shipped with a unique invoice number mentioning the product price.
1.2. The cost of shipping is calculated and displayed on the order status in website.
1.3. It is our policy to deliver your order as per the time lines.

2. Shipping

2.1. The majority of our orders are shipped and delivered within 5-7 working days.
2.2. Our products are shipped on all days, excluding public holidays. Although we strive hard to deliver your order on time, due to a load with the courier, an estimated delay of 2-3 days might be expected.
2.3. We partner with only reputed courier agencies in order to ensure timely delivery of the products in good condition.
2.4. While we shall try to ship all the products of your order together, this may not be possible due to product characteristics and availability of the products.
2.5. Please refuse to accept the delivery and immediately contact our Customer Care Centre if the product delivered is not in good condition, or damaged. We shall make our best efforts to ensure a replacement delivery at the earliest. 

3. Refund of money due to non-delivery of the products/damaged goods

In case of Refund, any queries contact us at our Customer Care Centre.
Phone: 9835204300